Carriage and Packing are charged as follows:
STANDARD UK FREE DELIVERY WILL BE UP TO 30 DAYS, IF YOU REQUIRE A FASTER DELIVERY WE WOULD RECOMMEND SELECTING A FASTER DELIVERY OPTION.
FOR NEXT-DAY DELIVERY BEFORE 15:00 PM YOUR ORDER HAS TO BE IN BEFORE 14:00HRS
NO SATURDAY DELIVERY
NO SUNDAY DELIVERY
OFFSHORE MAINLAND MAY INCUR ADDITIONAL CHARGES
Every effort is made to ensure that goods are delivered on time, although delivery times are given without obligation or guarantee due to reliance on a third-party carrier.
Details of any shortages or damage to deliveries must be noted at the time of delivery on the third-party carrier paperwork and we must be advised in writing or by email within 30 days.
Photographic evidence of Breakages/Damages to Products and Boxes/Cartons/Pallets must be supplied upon request to be evaluated for a claim.
If you are not satisfied with the goods received we need written confirmation as to the reasons within 30 days. We will then arrange a mutually agreed time for our representative to come and inspect and resolve your problem.
Goods returned for credit will be subject to carriage charge to be paid by the customer unless incorrectly supplied. No goods will be accepted back without their original packaging.
Goods supplied are guaranteed in accordance with the terms of the manufacturer’s warranty. Any goods required for samples will be dispatched and charged accordingly.
All weights, measurements and specifications quoted are nominal and subject to manufacturing tolerances. Exact conformity to submitted samples cannot be guaranteed.