Carriage and Packing is charged as follows:
STANDARD UK DELIVERY WILL BE 7 TO 10 WORKING DAYS
FOR NEXT DAY DELIVERY BEFORE 1800HRS YOUR ORDER HAS TO BE IN BEFORE 14:00HRS
NO SATURDAY DELIVERY
NO SUNDAY DELIVERY
OFF SHORE MAINLAND MAY INCUR ADDITIONAL CHARGES
Every effort is made to ensure that goods are delivered on time, although delivery times are given without obligation or guarantee due to the reliance on a third party carrier.
Details of any shortages or damage to deliveries must be noted at the time of delivery on the third party carrier paperwork and we must be advised in writing or email within three days.
Photographic evidence of Breakages/Damages to Products and Boxes/Cartons/Pallets must be supplied upon request to be evaluated for claim.
If you are not satisfied with the goods received we need written confirmation as to the reasons within twenty eight days of invoice date. We will then arrange a mutually agreed time for our representative to come and inspect and resolve your problem.
Goods returned for credit will be subject to a 25% charge of the value of the goods and carriage charge to be paid by the customer unless incorrectly supplied. No goods will be accepted back without its original packaging.
Goods supplied are guaranteed in accordance with the terms of the manufacturer’s warranty. Any goods required for samples will be dispatched and charged accordingly.
All weights, measurements and specifications quoted are nominal and subject to manufacturing tolerances. Exact conformity to submitted samples cannot be guaranteed.