Do you Ship Internationally ?

At the moment we are able to offer international shipments but please contact us on 0800 625 0051  or email us at sales@upscentre.co.uk to discuss your particular requirements.

Who should I to contact if I have any queries?

If you have any queries or questions about any of our products or to discuss a particular requirement then please call us on 0800 625 0051  or email us at sales@upscentre.co.uk & once of our team will be happy to discuss your needs with you.

How do I track my order ?

Once you have placed your order with us our system will first of all send you an automated email confirming your order has been accepted & payment has been processed & then another email to confirm that your order has been shipped & in this email it will contain a tracking number & who the item has been sent with for you to go to the couriers website to track the item

How can I cancel or change my order ?

Once you have placed your order with us & wish to cancel or amend it then we would recommend that you do this as soon as possible but either calling us on 00800 625 0051  or email us at sales@upscentre.co.uk

How can I return a product

If you wish to return an item that you have received you will need to obtain a RMA number from us by contacting us on 0800 625 0051  or emailing us with the full details of the reason for the return & then one of our tem will respond to you as soon as possible

How long will it take to get my package ?

Depending on what courier service you selected at the checkout will depend on when you receive your item(s).

What Shipping methods are available ?

Currently we are offering the following delviery methods

  1. Standard Delivery (Free On Orders Over £50.00)
  2. Standard Nextday Delviery Upto 6pm (Paid Delviery Service)
  3. Nextday Before 12 (Paid Delviery Service)
  4. Nextday Before 10 (Paid Delviery Service)

If you have a particular requirement then please feel free to contact us on 0800 625 0051  or email us at sales@upscentre.co.uk for more information.

Do you provide any warranty ?

All warranty’s are covered by the manufactures that we offer & range from 2 years to 3 years, depending on which manufacture you choose to go with but this information is displayed on each product page, but should you have any further  questions then please feel free to contact us on 0800 625 0051     or email us at sales@upscentre.co.uk for more information.

Do you have replacement guarantee ?

Any replacement guarantees are offered by the manufactures themselves, for more information on this then please contact us on 0800 625 0051   or email us at sales@upscentre.co.uk for further details.