Do you Ship Internationally ?
At the moment we are able to offer international shipments but please contact us on 03333 051 037 or email us at firstname.lastname@example.org to discuss your particular requirements.
Who should I contact if I have any queries?
If you have any queries or questions about any of our products or to discuss a particular requirement then please call us on 03333 051 037 or email us at email@example.com & once of our team will be happy to discuss your needs with you.
How do I track my order ?
Once you have placed your order with us our system will, first of all, send you an automated email confirming your order has been accepted & payment has been processed & then another email to confirm that your order has been shipped & in this email it will contain a tracking number & who the item has been sent with for you to go to the courier’s website to track the item
How can I cancel or change my order?
Once you have placed your order with us & wish to cancel or amend it then we would recommend that you do this as soon as possible but either call us on 03333 051 037 or email us at firstname.lastname@example.org
How can I return a product
If you wish to return an item that you have received you will need to obtain an RMA number from us by contacting us on 03333 051 037 or emailing us with the full details of the reason for the return & then one of our team will respond to you as soon as possible
How long will it take to get my package?
Depending what courier service you selected at the checkout will depend on when you receive your item(s).
What Shipping methods are available ?
Currently we are offering the following delivery methods
- Standard Delivery (Free On Orders Over £50.00)
- Standard Nextday Delivery Upto 6 pm (Paid Delivery Service)
- Nextday Before 12 (Paid Delivery Service)
- Nextday Before 10 (Paid Delivery Service)
If you have a particular requirement then please feel free to contact us on 03333 051 037 or email us at email@example.com for more information.
Do you provide any warranty ?
All warranties are covered by the manufacturers that we offer & range from 2 years to 3 years, depending on which manufacturer you choose to go with this information is displayed on each product page, but should you have any further questions then please feel free to contact us on 03333 051 037 or email us at firstname.lastname@example.org for more information.
Do you have replacement guarantee ?
Any replacement guarantees are offered by the manufacturers themselves, for more information on this then please contact us on 03333 051 037 or email us at email@example.com for further details.